Privacy Policy
Effective date: November 1, 2024
(Replacing former policy dated August 26, 2019)
Applicability
Shred America, LLC ("us", "we", or "our") operates the https://shredamerica.com
website ("website").
We are also provided secure data destruction, storage, and scanning services.
(“services”) to individuals (data subjects), and businesses and government entities
(data controllers).
This page informs you of our information management policies and the choices you
have regarding the collection, use, and retention of your Personal Data when visiting
our website, when shared with our organization, or when utilizing our services.
By using the website, you agree to the collection, use, and retention of information
in accordance with this policy and, where applicable, in accordance with your
preferences as described herein.
The Nature of Personal Data Collected
Personal Data is collected through a number of channels. At no time will we collect
more Personal Data than is needed to perform the actions outlined herein, share it
with third parties for the purpose of unrelated marketing or outreach, or retain it for
longer than necessary for the purposes described herein.
Collection and Use of Personal Data Collected by Our Website
While using our website, you may voluntarily provide us with certain Personal Data.
Where such Personal Data is requested by us and voluntarily supplied by you, you
are agreeing to the terms of this policy. Such Personal Data may include, but is not
limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data (dependent upon your selected preferences)
We may use your Personal Data to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You may
opt out of receiving any, or all, of these communications from us by the unsubscribe
link, by following the instructions provided in any communications we send, or by
contacting us directly.
We may also collect information through your use of our website ("Usage Data"). This
Usage Data may include your computer's Internet Protocol address, browser type,
browser version, the pages of our website that you visit, the time and date of your
visit, the time spent on those pages, and unique device identifiers and other
diagnostic data, provided there 1) is an existing business relationship, 2) you have
voluntarily provided Personal Data, and/or 3) you have opted-in to one or more of the
Usage Data options.
We will use Personal Data collected by our website to:
Provide information regarding our services,
Provide and maintain the website,
Notify you about changes to the website,
Allow you to participate in interactive features of the website when you
choose to do so,
Provide customer support,
Gather analysis or valuable information so that we can improve the website
Monitor the usage of the website,
Detect, prevent, and address technical issues,
Provide you with news, special offers and general information about other
goods, services, and events which we offer that are similar to those that you
have already purchased or otherwise demonstrated an interest unless you
have opted to not receive such information.
Tracking & Cookie Data
We use cookies and similar tracking technologies to gather information on your
activity on our website and we hold certain information. You have control of your
personal cookie preferences for our website, which you establish upon your first visit,
and which can be accessed and changed at any point by clicking the “cookie
settings” link at the very bottom of every page.
Additionally, you can instruct your browser to refuse all cookies or to indicate when a
cookie is being sent.
Tracking and cookie data will be used to allow for greater website functionality,
ascertain the frequency of website visits, the time spent on the site, and the pages
on our website you visit.
Internet browsing utilities may also use cookies and tracking mechanism to obtain
information on your behavior. These mechanisms can be disabled by settings within
the specific Internet browsing utility. Your preferences regarding the use of browser
enabled cookies or other tracking mechanisms are a function of your browser
settings.
Personal Data Collected as a Result of Employment
There is the possibility that Personal Data will be collected, used, and retained in the
course of a Data Controller or Data Subject using our services. This may include
social security numbers, one or more account numbers, and information regarding
your use of our services.
Personal information collected as the result of using our services will be used to fulfill
transactional, contractual, legal, and regulatory obligations.
Personal Data Collected as a Result of Employment
Personal Data of employees, contractors and agents will be collected, used, and
retained to fulfill required contractual, legal, and regulatory obligations. This may
include but may not be limited to social security numbers, various account numbers,
personal financial information, health conditions, employment history, criminal
history, and information pertaining to work performance.
Any information used to evaluate suitability for hiring or to determine ongoing
employment will be obtained through a qualified Credit Reporting Agency, as
required by and subject to the requirements of the Fair and Accurate Credit
Reporting Act.
Cross-border Transfer of Personal Data
Your Personal Data may be transferred to — and maintained on — computers
located outside of your state, province, country. or other governmental jurisdiction
where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us,
please note that we transfer the data, including Personal Data, to United States and
process it there
Your selected preferences and/or your voluntary submission of Personal Data such
represents your agreement to that transfer.
Our website and our organization take reasonable steps to ensure that Personal
Data collected, used, and retained is treated securely and in accordance with this
Privacy Policy and that no transfer of your Personal Data will take place to an
organization or a country unless there are adequate data protection and privacy
controls in place.
Additionally, the organization strives to adhere to relevant specifications of the EU-
U.S. Data Privacy Framework which have been determined to provide an adequate
level of protection for personal data transferred from the European Union to the
United States.
Universal Compliance
In recognition of the fact that citizens of jurisdictions outside the United States are
afforded the data protection and privacy rights of their home countries, we strive to
comply with all data protection and privacy laws, including but not limited to those
in the United Kingdom, European Union, Japan, and Australia.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, we may be legally required to disclose your Personal
Data if required to do so by law or in response to valid requests by public authorities
(e.g., a court or a government agency). Unless prohibited to do so by the nature of
the disclosure requirement, we will inform the affected individual or client of such
disclosure requests as soon as is reasonably possible.
Disclosure for Reasonable Cause
We may disclose your Personal Data if given reasonable cause in the good faith
belief that such action is necessary to:
Comply with a legal obligation,
Prevent or investigate possible wrongdoing,
Protect the personal safety of users or the public,
Protect against legal or civil liability.
Accessing Your Data Subject Rights
We will take reasonable steps to safeguard all Personal Data from unauthorized
access and use it only for the purposes you expressly agree, in accordance with
global data protection and privacy regulations. Furthermore, Personal Data will not
be sold to or shared with a third-party for marketing purposes or other purposes not
outlined within this Privacy Policy.
Upon receipt of a verified and valid written request from you, we will provide access
to any of the Personal Data we possess about you and correct or amend such
personal information as may be legitimately warranted upon being provided written
notification from you. Your Personal Data will be retained for 5 years from your last
interaction with us or the resolution of any outstanding transaction whichever is
longer.
You also have the right to have your personal information deleted from our
records provided there are no open transactions, including but not limited to
outstanding fees owed to us, by written request. Access to historical information,
and all warrantees relevant to the use of our website and Service are forfeited
upon deletion. We reserve the right to retain whatever information is required to
legally defend ourselves, or satisfy our legal or regulatory retention obligations.
You can access your Data Subject Rights by submission of the form linked here:
https://info.shredamerica.com/data-subject-request-form
Data Subject Requests (DSRs) may also be mailed or couriered to our headquarters
address: Shred America, 3356 Hwy 51, Fort Mill, SC 29715.
We will respond to valid DSR submissions within 30 days of receipt.
Use of Subcontractors
It may be necessary for us to retain subcontractors to perform services. When this
occurs, we will perform and demonstrate reasonable due diligence in their selection
and use. Such subcontractor due diligence will include an executed, commensurate,
written contract.
Use of Internet Service Providers
We may employ third-party companies and individuals to facilitate our website
("Service Providers"), provide the service on our behalf, perform website-related
services, or assist us in analyzing how our website is used.
These third parties have access to your Personal Data only to perform these tasks on
our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our
website.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and
reports website traffic. Google uses the data collected to track and monitor
the use of our website. This data is shared with other Google services. Google
may use the collected data to contextualize and personalize the ads of its own
advertising network.
You can opt-out of having made your activity on the Website available to
Google Analytics by installing the Google Analytics opt-out browser add-on.
The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and
dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the
Google Privacy's Terms web
page: https://policies.google.com/privacy?hl=en
Behavioral Marketing
Shred America, LLC uses marketing services to advertise on third party websites to
you after you visited our website. Depending upon your selected cookie settings, we
and our third-party vendors use cookies to inform, optimize and serve ads based on
your past visits to our website. You are full control of our use of Behavioral Marketing
via your selected cookie preferences.
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the
Google Display Network ads by visiting the Google Ads Settings
page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser
Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser.
Google Analytics Opt-out Browser Add-on provides visitors with the ability to
prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the
Google Privacy's Terms web
page: https://policies.google.com/privacy?hl=en
Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by
visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads, follow these instructions from
Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral
Advertising established by the Digital Advertising Alliance. You can also opt-
out from Facebook and other participating companies through the Digital
Advertising Alliance in the USA http://www.aboutads.info/choices/, the
Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or
the European Interactive Digital Advertising Alliance in
Europe http://www.youronlinechoices.eu/, or opt-out using your mobile
device settings.
For more information on the privacy practices of Facebook, please visit
Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click a
third-party link, you will be directed to that third party's site. We strongly advise you
to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy
policies, or practices of any third-party sites or services.
Children's Privacy
Our website, organization and/or services DO NOT address anyone under the age of
18 ("Children"). We do not knowingly collect Personal Data from anyone under the
age of 18. If you are a parent or guardian and you are aware that your Child has
provided us with Personal Data, please contact us. If we become aware that we have
collected Personal Data from children without verification of parental consent, we
take steps to securely and completely delete such information.
Changes to This Privacy Policy
We review and update this Privacy Policy on an annual basis or as made necessary
by regulatory developments.
Should this Privacy Policy be materially amended in the course of such review, you
will be notified via an email to the email address of record. The current effective date
and reference to the prior effective date of the policy are listed at the top of this
document.
